Hi there,
Are you referring to this port document?
http://community.landesk.com/support/docs/DOC-1591
Can you please provide more details about what you are seeing (a screenshot would be helpful) and the patch level from the core and remote console/s? Does any remote console display base agent as loaded? Did this start happening after the upgrade?
Sorry for the loads of questions, just want to be certain I understand the issue.
Thanks,
Nick