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Re: deploying new agent with AV

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Ok, that at least got me some info.  The install is failing with error 0c8DB301C0 (448).  I looked around for that error and found some things basically saying to use the Kaspersky removal tool and try again, which I'm going through now.  In the meantime, Here's the relevant part of the log:

 

AV: Installing KAV client

UpdateAntivirusFolder: C:\Program Files (x86)\LANDesk\LDClient\temp_av does not exist, not copying C:\Program Files (x86)\LANDesk\LDClient\temp_av to C:\Program Files (x86)\LANDesk\LDClient

DeleteTempSetupFolder: C:\Program Files (x86)\LANDesk\LDClient\temp_av does not exist

Checking setup files

Last status: Done

Registering ldavhlpr.dll

Successfully registered C:\Program Files (x86)\LANDesk\LDClient\ldavhlpr.dll

Last status: Done

Removing old av...

Checking for other antivirus products

Checking for other antivirus products

ldavhlpr.dll initialized successfully

We can not verify the platform!

We can not verify the platform!

We can not verify the platform!

We can not verify the platform!

Mon, 23 Jun 2014 11:27:16 vulscan app path dir: C:\Program Files (x86)\LANDesk\LDClient\

Last status: Done

Installing LANDesk Antivirus client

ERROR: Installation failed. C:\Program Files (x86)\LANDesk\LDClient\antivirus\LDAV.exe /install (0x8DB301C0)

Last status: Failed: LANDesk Antivirus msi failed (0x8DB301C0)

AV: Failed to install Kav client.

In SendRequest: Action = SOAPAction: "http://tempuri.org/SetPatchInstallStatus2"

 

 

 

 

Mon, 23 Jun 2014 11:27:26 SendRequest: SOAPAction: "http://tempuri.org/SetPatchInstallStatus2"

 

 

 

 

Mon, 23 Jun 2014 11:27:27 Success

Last status: Failed

Mon, 23 Jun 2014 11:27:27 Exiting with return code 0x8db301c0 (448).


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