Yes. It is the avservice_update.log located at C:\Documents and Settings\All Users\Application Data\LANDeskAV.
The specific error in the log is ERROR: Updater logic error.(27).
Yes. It is the avservice_update.log located at C:\Documents and Settings\All Users\Application Data\LANDeskAV.
The specific error in the log is ERROR: Updater logic error.(27).