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Re: Attribute values not showing in window on Webdesk

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Try adding the "Change" attribute onto the form.  If it's information coming across, you may need to have the Change ID tied to it.  If I'm reading this correct, the 2 fields actually come from the Change form.  This is the same type of functionality you'd use to add details from a Change to a Note.

 

When you add the Change attribute to the form, make sure you mark it read only.


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