Ah yes, I have ran across this as well. We also have users that use some Avaya software and we have to query based on "Package" also. As you discovered, you will get more than one return if the exe name is present in multiple folders due to updates/backups and other factors. I am not sure how you get around this unless you add another condition like "Path" of the file. On one of my clients, I see Avaya listed under Computer\Software\Product but not sure if that will help you or not. That section in inventory is directly related to what SLM discovers.
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