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Re: LDSD 7.7.2 Up gradation Issue

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To me it looks like it failed to uninstall your old version of 7.5.  We had issues with that as well.  First thing I would do is call support.

 

If your going to try yourself....

 

We saw this a lot on the clients we had.

Try going to control panel - programs and try to uninstall Service Desk. 

Re-install 7.5 if remove fails (it probably will fail to remove but worth a try).

Once re-installed you should now be able to remove 7.5 from Control Panel - Programs.

 

7.5 is the last version to have install/remove issues so from now on you SHOULD have no issues.


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