Re: Is there someway to back date a ticket in WebDesk? (time and date are greyed out in webdesk) Let's say we had an Incident on a friday night and it wasn't ticketed untill Monday morning but we wanted to date and time it for friday night, is that possi

There is the raise date and the create date which are separate attributes.  When it was created is one the ticket was actually saved, but you could present the raise date and allow that to be filled in manually if you prefer.