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Re: Data import error: Object reference not set to an instance of an object

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I was able to figure this out on my own after some trial and error:


  • I put together a query based upon configuration management.configuration item and included the title, LDMS ID, and the last updated attributes.
  • Once I had these results, I exported to excel to have better sorting capabilities.
  • After I sorted by last updated and ID, I found the last entry added in along with its LDMS ID (in my case it was 3612).
  • Given this information, I searched for the next LDMS ID (3613) in line.


After excluding the specific computer with this ID in the system filter being used for the import, I had more results listed in the log, but still got the same error. After doing this process a second time and excluding a second computer, the import completed without error.


Other things to mention: I found the same occurring with our import for User CI's. I excluded the same two computers in the system filter for it, and this started working as well. I couldn't find any commonality between the two guilty computers. I will say that one of them was a dell computer, and we are primarily an HP shop.

 

Hope this helps someone else!


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