Thanks pangea_il,
We are licensed and entitled to deploy agents.
We have the scan set to run for servers in the maintenance window on Saturday nights and a good number are running. However some stop reporting after a while and have to be reinstalled and rebooted. Thats the problem I am trying to understand and fix.
As far as UDD goes what I am referring to is systems that drop off after the 60 day purge window we have set. Some systems are still in our environment and still logged into the network but stop reporting for some reason. That's why UDD is valuable becuase it will tell us what is still there but not in the list of managed devices.
One question I would still like to know is whether a reboot is necessary if the software is installed and all the required services are running.
I will check the design of the agent to see if there is a setting that we overlooked that might be contributing to the issue. I wil lsay we got some time with one of the LANDesk's FE's when we created the advanced agent so I sure hope its designed right......
Thanks again for your help.
Dave