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landesk error return code: 18581, ping: no response from target within specified time

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I attempted to capture an image from a machine, that was turned on and available for an extended amount of time. I monitored the progress during the process and received a return code error: 18581, Ping: no response from target within specified time. When I created the task to capture the image, I was on the server and verified that the target device was turned on. I was wandering, could it be possible that the device was turned off?


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