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The server response was "The server response was: 5.7.1 : Client host rejected: Access denied

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We are facing an issue with the outbound mail authentication. We have entered all the credentials and after saving that, If we hit on the Test connection button we are getting a pop up window showing " Failed to send Message <from Mail Id> to <To Mail Id> ."  And we perform some Add assignment action to know about this issue, there we are getting this response : "The server response was: 5.7.1 <unknown>: Client host rejected: Access denied ". Kindly let us know the reason behind this issue. For reference, i have attached those error screenshots. Have a look at them .

 

 

Outbound Error.png

Landesk outbound mail error.png

 

Thanks,

Murali


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