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Re: set role via Request process action

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OK I can set the role using this method, but am still uncertain on the logistics of removing that role from the existing user if they want to change it. Maybe I am making this more complicated than it needs to be...

 

Here is essentially what I have currently set up:

On the User window:

Attribute name & Title

Backup Approver

Delegate 1

Delegate 2

Delegate 3

 

On the request window:

Field (Attribute)

Backup Approver (EU Approver)

Delegate 1 (EU Delegate 1)

Delegate 2 (EU Delegate 2)

Delegate 3 (EU Delegate 3)

 

Copy rules:

To show the current approver / delegates

On Initialize - copy RaiseUser / Backup Approver to EU Approver  (same for delegates)

 

To set the user delegates

On Create - copy EU Approver to RaiseUser/Backup Approver (same for delegates)

 

The issue is that the link / unlink roles won't take place until after the Request is "Created".  There is no way for me to identify the existing delegates after the user saves the request.  Un-linking of the previous delegates won't happen.

 

I am thinking I'll create 4 more EndUser links to store the previous delegate(s) in the request temporarily so I can reference them in the Unlink action (if there is a change & if it is not null)

 

I'll post again when I have the results...


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