Hello,
I am running LANDesk Management Suite 9.5 SP1 with about 480 nodes. We have never had issues with remote control until very recently. Every time we use the integrated remote control in the LANDesk Management Suite we get the following syntax:
-Attempting to contact remote computer on (IP Address; FQDN)
-Trying to connect to (IP Address) using TCP
-The remote computer on (IP Address) was contacted using TCP.
(x)Unable to establish a secure session with the remote computer (-5).
(x)Unable to send a request to the remote computer.
We have made no changes to our infrastructure or agent or server. One day it worked, the next it did not. This happens on all machines we attempt to remote control. Any ideas on how to resolve this?