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DTS - Lenovo Warranty rule

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I am working on getting the rules for Lenovo Warranty to work in DA. I'm confident I've configured the rule correctly, however when I run the rule, im getting the following output:

 

Finished Device.

Adding value This product has a Global Model Plus special bid three year limitedwarranty. This product is entitled to parts, labor and on-site repairservice (9x5 next business day) in approved locations. Thinkpadbatteries have a one year warranty. to Computer.Warranties.Warranty.Description

Adding value Australia to Computer.Warranties.Warranty.Location

Adding value 2013-3-21 0:0:0 to Computer.Warranties.Warranty.End Date

Adding value Out of Warranty to Computer.Warranties.Warranty.Title

Starting Device ID 20

Finished Device.

Could not add value This product has a three year limited warranty and is entitled to parts, labor and on-site repair service. Service is available Monday-Friday, e xcept holidays, with a next business day response objective. Many parts can also be delivered to you using the Customer Replaceable Unit (CRU) m ethod. to Computer.Warranties.Warranty.Description.  Error:

Could not add value Australia to Computer.Warranties.Warranty.Location.  Error:

Could not add value 2013-11-21 0:0:0 to Computer.Warranties.Warranty.End Date.  Error:

Could not add value Out of Warranty to Computer.Warranties.Warranty.Title.  Error:

Starting Device ID 19

Finished Device.

Could not add value This product has a three year limited warranty and is entitled to parts, labor and on-site repair service. Service is available Monday-Friday, e xcept holidays, with a next business day response objective. Many parts can also be delivered to you using the Customer Replaceable Unit (CRU) m ethod. to Computer.Warranties.Warranty.Description.  Error:

Could not add value Malaysia to Computer.Warranties.Warranty.Location.  Error:

Could not add value 2013-11-11 0:0:0 to Computer.Warranties.Warranty.End Date.  Error:

Could not add value Out of Warranty to Computer.Warranties.Warranty.Title.  Error:

Starting Device ID 2

Finished Device.

Adding value This product has a three year limited warranty and is entitled to parts, labor and on-site repair service. Service is available Monday-Friday, e xcept holidays, with a next business day response objective. Many parts can also be delivered to you using the Customer Replaceable Unit (CRU) m ethod. to Computer.Warranties.Warranty.Description

Adding value Australia to Computer.Warranties.Warranty.Location

Adding value 2013-3-14 0:0:0 to Computer.Warranties.Warranty.End Date

Adding value Out of Warranty to Computer.Warranties.Warranty.Title

Starting Device ID 18

It appears to be communicating with Lenovo and retrieving some data from their site. The service says its adding some and could not add others.

When I have a look at the inventory for the devices that data has been "added" there is no addational data, no warranties option in the inventory.

 

  1. Where is the added data/how do I get it to appear in the inventory?
  2. Why couldn't the service add values to other devices?
  3. Are there error logs I can view to understand what is happening and what the issue is?

Thanks for any help!


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