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How to handle / restart explorer.exe during software upgrade

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Wondering if anyone can help with this.

 

WinZip has to kill the Explorer Shell (desktop icons, start menu, etc) if it is being installed on a system that already has an earlier version installed due to the hooks it has in the 'right click context menu'.

 

If I run my WinZip package manually, the Explorer shell is killed and at the end, it is restarted, but if I run is via the LANDesk Portal, it is killed and does not restart.  This is, I am 99% sure, because it is running a local system.

 

I know that if I bring up the task manager and type in explorer.exe it will restart... but users are not going to know that.

 

Add a command to to my package to restart explorer.exe does not work either when run via the Portal, again, because it is running as the local system.

 

Does anyone have a work around?


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