Our servce desk system is setup to alert via email a number of service desk technians if a major/priority 1 incident is logged.
I need to modify this list but I can find where it is stored ?
Any help would be great.
Thank you
Our servce desk system is setup to alert via email a number of service desk technians if a major/priority 1 incident is logged.
I need to modify this list but I can find where it is stored ?
Any help would be great.
Thank you