What version of LDMS are you on? The Inventory scan shouldnt be causing systems to lock up because they should be doing deltas and to verify they are you can go in the LDMS Console | Configure | Services...| Inventory | Adanced Settings... and look for Do Delta and it should be set to the Value of 1. Also I assume the user is using a Windows 7 workstation and what antivirus are you using? Are you using the LANDesk Security Suite as well?
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