When an End User has a ticket open, an Analyst cannot make changes
Is there any way to prevent a ticket from being locked from the end-user side? It's counter productive if a user is reviewing their own tickets while the analyst is working on them. I know you can...
View ArticleImageX on 9.5 vs 9.6
I noticed in 9.6, ImageX shows the progress of laying the image down. Any chance we can replace whatever piece does this in 9.5 SP2 (or is it fixed in 9.5 SP3)?
View ArticleRe: Install Provisioning Agent fails in 9.5 SP2
Any WSCONFIG32.xlg logs in C:\Windows\Temp?
View ArticleLDSD 7.6.2 & SQL 2014
We are planning an upgrade of our sql environment to 2014. Is anyone currently using LDSD 7.6.2 & SQL 2014 - any issues? We are planning to update to 7.7.x at some point but this sql install will...
View ArticleRe: Check first touch user
Unless the analyst updating the incident adds to a collection (assignment, note, resolution, etc) updates are not tracked in a way that is easy to access. Even if they do add to a collection it's...
View ArticleDoes LANDesk have any kind of log server management?
My sys admin is looking to have all of our logs from various systems redirected to a log server. Does LANDesk have any software modules to manage a centralized log server?
View ArticleRe: Odd Issue with Scheduled Calculation Backfill on Process Object / Attribute
As DMS indicated, create a query in which the expected results are shown(they should be blank, since no backfill has occurred). Then set your scheduled item to run that query along with using the...
View ArticleRe: How do I speed up my dashboards?
We have 6 gadgets. One is often blank (major incidents) but two are lists so they might take more. In general it's my main three that seem to take much longer to show up. "My incidents", "My Group...
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Re: Install Provisioning Agent fails in 9.5 SP2
As a matter of fact, YES! I keep forgetting that the logs are all over the place in 9.5 SP2, something I understand they've worked to correct in 9.6. Scrolling through it, the only CRITICALERROR that...
View ArticleRe: Provisioning Capture of a Dell venue 11 with Windows 8.1
Thanks for all that research, appreciate it. I went through the manual briefly before posting this and the switches in play look normal. I may however look at those additional switches and see if...
View ArticleStop certain machines even scanning for Vulnerabilities..
Just seeing if anyone has found a good solution to this yet? We do not scan for Microsoft patches at all. However i want to scan for some of them on certain machines. My issue is if i set the...
View ArticleRe: How i can associate a shortcut at beginning ?
Sorry i was very busy...after a discuss with another guy, the solution is to make in cmd (prompt dos) type : IISRESETalso the buffer will be empty, the change are efficient immediatly but in same time...
View ArticleRe: Stop certain machines even scanning for Vulnerabilities..
You can create custom groups in the Patch and Compliance tool that you add the patches to that you want scanned. Then create a Scan and Repair setting that scans the group. Create separate Agent...
View ArticleRe: Stop certain machines even scanning for Vulnerabilities..
Thanks i was getting confused on the scan folder because my issue is I cannot change the current scan and repair settings... and they are set to the Scan folder. (default) i will put something together...
View ArticleRe: Stop certain machines even scanning for Vulnerabilities..
What version of LDMS are you on? If on 9.6, it is a bit easier to manipulate the agent settings so that you don't need a bunch of agent configurations. I can tell you that LANDESK is looking at using...
View ArticleRe: How i can associate a shortcut at beginning ?
Sorry elisabeth, i have read your reply faster....
View ArticleRe: Stop certain machines even scanning for Vulnerabilities..
LDMS 9.5 - 9.6 is to being built in test environment rmeyer jogged my memory - I have always used groups so having patches not delegated to groups threw me... plus if you have not touched patching in...
View Article9.0 SP3 and use HIPS issue
Working with the Landesk Developers to fix the problem.. Will report back when I have some time.
View Articlebarcode scan error
Wavelink TE Version 7.3.135 on Honeywell Dolphin 7600 Some product barcodes do not scan correctly in the Wavelink Telnet session. For Example; We have a Product Code RN2944 for which we use Free 3 of...
View ArticleRe: ImageX on 9.5 vs 9.6
Hi there,If the feature is new to 9.6 and not present in the 9.5, it's very unlikely that this will be backported to the previous version, as an upgrade to 9.6 would be the easiest and most natural way...
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