Re: Closure Query
Creating calculations will be pretty good idea. !!! Did you got the solutions for your problem ???
View ArticleRe: Query Design using AND/OR criteria
I see that this is a old post but i'm eager to know, whether you got the solution for your problem or not ? Try removing the fourth criteria !!!
View ArticleRe: Closure Query
Hi, Yep. My solution was creating a calculation. Value = Incident.Closures.Latest().CreationDatereturn Value
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LANDesk 9.6 Agents do not seem to be using the configured preferred server.
I cannot find a preferredserver.dat on any agents as documented on the HELP file. The only details i can find are in reference to what server was used "CurrentDownloads.log" which shows incorrect...
View ArticleRe: Users Added via Groups Also Get Added Individually
sml1538 is correct. The other thing you want to look at is your com+ objects. With nested groups you want to make sure they are set to an AD user, and make sure its one that can enumerate the groups.
View ArticleRe: Users Added via Groups Also Get Added Individually
Let me clarify. I don't have issues with users scopes or permissions updating. I'm just saying, when I create a new group for LANDesk in AD, and assign it to the AD Global Group, which is a member of...
View ArticleRe: Update agent from 9.6 to 9.6 SP1
Please download your vulnerability content. We added the SP1 vulnerability to content yesterday. Please use this to upgrade your clients.
View ArticleRe: Add child incident - default query can't change criteria
First I would verify this is the correct query you are looking for. This should be the correct query, but check Object Designer to be sure. Object Designer --> Incident Management --> Incident...
View ArticleRe: Update agent from 9.6 to 9.6 SP1
Ok, stupid question here, how can i tell if my agents have been updated? Computer-LANDESK Management-Common base Agent 8-Version still shows 9.60.0 versions.
View ArticleRe: Update agent from 9.6 to 9.6 SP1
Thanks for the update MarkB. I will try to update my patch content tomorrow!
View ArticleRe: Update agent from 9.6 to 9.6 SP1
Look at the inventory of the client. open LANDESK Managment > Inventory > Scanner the SP1 version is 9.60.2.111. As a note, SP1 file versions are 9.60.2.xxx
View ArticleRe: Update agent from 9.6 to 9.6 SP1
lanman1, you have to check the version of the inventory scanner, in Computer-LANDESK Management-Inventory-Scanner-Version.In 9.6 SP1 it should be 9.60.2.111.
View ArticleRe: Add child incident - default query can't change criteria
Hello mmorales, Actually, my default query in objectDesigner - Incident Management - Incident is called "All Incidents" and it's different from the "default incident query" which prompt when I click on...
View ArticleSecurity Scan Prompting Clients 4 times each before installing Custom 9.6 SP1...
I'm in the process of migrating from our 9.5 SP3 core to 9.6 SP1 (side by side), our agents are at 9.5 SP1 so we are using our 9.5 core to push a 9.6 SP1 Advanced Agent via custom vulnerability. The...
View ArticleService Catalogue - advice please
I've been asked to simplify an already simple service catalogue, to break out the procurement part of the service request from Installs Adds Changes etc., to the users don't have to 'think', any ideas...
View ArticleMaximum number of automatic actions between statuses
Dear All I'm having some problems getting automatic actions to fire when there is more than one in between 2 statuses. It seems to be ignoring the second, third or fourth one. I know that's a bit vague...
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Re: Service Catalogue - advice please
Hi, What you can do is, when you set up Service Catalogue, in Console, Catalogue Management, Service Catalogue, you can publish different services to different Roles/Groups. So, in the publishing tab,...
View ArticleRe: Show Incident Number and summary/description on Survey Window
I've fixed the URL to the ER (a problem on an older version of community). The ER has been marked as delivered - please also see recent comments below the ER.
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