Re: Installation fails with error "One or more of the dependent files could...
hi, I have the same error. I checked the downloaded files with the files on the core and there is nothing missing.In the sdclient log is the only error I can see: ERROR: function getfileinformation is...
View ArticleRe: Printer Issues after Security and Patch Updates
Install SP1 and it will resolve the issue.
View ArticleRe: Printer Issues after Security and Patch Updates
Yeah, we did apply SP1 to our core last week, just haven't had time to test everything yet.
View ArticleRe: Printer Issues after Security and Patch Updates
When updating the clients do we know if just installing the SP1 client update will be sufficient or will we need to do a full agent reinstall? We would prefer to just push out the client update as it...
View ArticleRe: Printer Issues after Security and Patch Updates
The problem was caused by a bug in VULSCAN,EXE which will automatically get updated when a Security Scan runs on the clients after SP1 is installed on the Core Server.
View ArticleRe: LANDesk Integration Microsoft WSUS
I have been using Landesk for Over 5 Years and have been using both WSUS and Landesk Patch Manager. We currently Patch our environment with WSUS and are very aggressive. Since WSUS has a direct...
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Re: Issue upgrading database from v7.6 to v7.7.3.
Thanks for the reply. Tried the work-around you've suggested there and the upgrade went through just fine, will however still get this logged with support and see what they come back with. Thanks again!
View ArticleRe: Printer Issues after Security and Patch Updates
You are correct. Whenever VULSCAN.EXE runs on the client it compares the version to the one in the LDLOGON folder on the Core Server and it is it different it will download it to the client.
View ArticleRe: Downloading Patch Content Fails on Schedule But Works Manually
This is usually caused by proxy/firewall settings blocking access when the task runs. It is running as a different user. The easiest way to fix this would be to add an exception to the proxy/firewall...
View ArticleRe: Downloading Patch Content Fails on Schedule But Works Manually
I wouldn't think it would be a firewall access issue since it works when I run the task manually. That, to me, means the access is okay. Right? So far, I've only asked to have patchec.landesk.com...
View Articleresponse level not automatically populating on Webdesk
response level does not automatically populate on webdesk when impact and business urgency is selected. this works perfectly well on console. Incident.response level filter sectors properties does not...
View ArticleLDSD: Can "Analyst" accounts be Updated in the Active Directory import...
I'm looking to see if anyone can help confirm if what we want to accomplish is possible or not. Logically I would expect to be able to maintain information about Analyst that is sourced from AD, but I...
View ArticleRe: Printer Issues after Security and Patch Updates
Thanks for the info.. we have been trying to figure this out for a long time. Everything in our environment matches the symptoms posted here- we are updating to 9.6 SP1 now.
View ArticleRe: How many people upgrade Service Desk without Consultancy onsite?
We have a very small IT team and consulting budget is zero for technology. We have found the upgrades are pretty bullet proof and generally quite simple in terms of execution (read the upgrade doc and...
View ArticleCan I run multiple installations of ConnectPro?
Different than having multiple instances - I want to have multiple installations. Currently, if I have multiple instances representing different sites, all sites have to take a hit when I restart...
View ArticleRe: Does LANDesk Maintain ESR builds of Adobe Flash in their patch module?
Currently, LANDESK does not provide patches for the ESR version of Flashplayer. An enhancement request has been entered to have this added to patch content but there is no guarantee that it will happen.
View ArticleRe: LDSD: Can "Analyst" accounts be Updated in the Active Directory import...
You could put all your Analysts into a Security Group in AD then create a separate import that would run first to look for that security group and import those people as an Analyst. That's how I've...
View ArticlePatch Detection Quality Control
I'd love to understand how landesk puts together the detection on landesk patches.We are seeing many inaccurate detections that are being caught by our nessus scanneri believe these should have changed...
View ArticleRe: Patch Detection Quality Control
Well while I agree on some of the detection that LANDesk does is a little overkill and might need some tweaking, I dont always agree with the Nessus scans. They base alot just on a dll change and...
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