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Re: How can %username% be used in a Provisioning task without it being...
And this all brings up a very good point.. if you ever needed to pass double percents through to something, you would have to put four of them together! %%%% would end up as %% at the command shell...
View ArticleHow to add Custom Data Form into SupportTools?
I would like to know how to input client Custom Data from within SupportTools? Thanks,
View ArticleDoes LDMS 9.5 SP2 support .NET Framework 4.5.2??
I recently updated the Core Server with .NET Framework 4.5.2. I didn't notice any problems until I tried to run Patches on a Test Group. In the test group; there are 10 machines, each of the machines...
View ArticleRe: Duplicate templates and scheduling
Sreid, This behavior is normal behavior. When you provision a system it will create a task for you. When the task is created either by you or when the system starts provisioning a "locked' copy is...
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Re: Clearing values on attribute after using a dynamic window calculation to...
cmiddelstadt, thanks for the tip. I tried adding :SetHidden(Attribute,False) for each attribute that will be changing to read only. It worked after I approved the Article, but when I click save and...
View ArticleRe: Clearing values on attribute after using a dynamic window calculation to...
Hi Cmiddelstadt, I see your window form for Article view is HTML format like, How did you do that and where can i find the settings on window forms to do this?
View ArticleSuggestion needed to change user type to Analyst from End User also the role...
Hello, Can someone help me with some ideas on how to get the user type changed to Analyst from End user and also the role from End User to Analyst base line in LANDesk service desk.I know how to do...
View ArticleRe: application portal window empty
Tried IE same issue. Launched RC HTML (target w7sp1 eng)Ticked "Blank screen" optionDouble-clicked portal icon from the desktop -> window is empty If I clear the "Blank screen" option while portal...
View ArticleUpgrade 9.6 SP1 Failed - coredbutil.exe/upgrade database 9000
Executing inf file: e:\packages\landesk 9.6 sp1\landesk960-sp1-core\updates\1\Servicestart.infService Start after reboot LANDeskTIMService Start after reboot W3SVCService Start after reboot LANDesk(r)...
View ArticleRe: Field "isname" with value = "true" is not unique....argh!
Hi karenunfortunatly i'm not a boo code expertbut i begin to believe it' a nightmare, a software witch can't manage a index on a business object, natively ! (execpt GUID but it's not suitable)a...
View ArticleRe: Field "isname" with value = "true" is not unique....argh!
Hi Can you please raise this with the support teams? You may be able to maintain the list elsewhere and just pull it through onto the window within Service Desk. They will be able to discuss the...
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Re: Field "isname" with value = "true" is not unique....argh!
Hi, How are you administering your reference list? If you are using the Administration component in Console it will not allow duplicates:If you are using Data Import you just need to ensure that the...
View ArticleRe: Asus T200 Deployment
Thanks for the answers and for the guide. Is it still considered UEFI if the tablet has a built in Ethernet port instead of having to use an external dongle? Patrick
View ArticleRe: Replicate source content to many preferred server ?
Thanks for your advices.I implemented your recommendations and everything works fine.
View ArticleRe: Upgrade 9.6 SP1 Failed - coredbutil.exe/upgrade database 9000
Hi Jangleman, Maybe you can try this KB : CoreDbUtil Error During Service Pack 1 InstallationIt worked fine for me.
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Re: Active Package becomes Orphan
If Custom.Store=1 is set as selection Criteria, even then it would re-install every time a force update is performed as it would check if Custom.Store=1 is satisfied and it will install over again. But...
View Articletemplate variable - owner of task
Hello.I'm trying to find a way to detect the owner of a provisioning task and write that to the registry during provisioning. This way, if the task is deleted later on, we can still know who imaged the...
View ArticleDoes Service Desk support offline mode?
We are thinking the analyst made bring their mobile device with them, but the device may not be able to connect online to the LDSD server all the time. Is there any way the analyst can update the...
View ArticleDoes Service Desk Support authentication from multiple AD domain?
We have two totally separated AD domain. Is it possible that we can have LDSD authenticating user from 2 separate Active Directory Domains? Thanks!
View ArticleRe: Does Service Desk Support authentication from multiple AD domain?
Hi,sure, you can import as much AD domains as you want.Configure it in your Data connections and Data Import.I don´t think there´s a problem. best regardsMarkus
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