Explain like I am 5: ALM Asset Templates
I am having a hard time with setting up Asset Templates in ALM and also trying to find some support on how to set it up. Could someone please explain to me the whole process of asset templates. From...
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Re: How can I get a list of all my 'Ideas ' and the 'Ideas ' I have voted on.
Hi Rose Here are the links you need:Ideas you createdhttps://community.landesk.com/support/people/Rose.bunn@nhs.net/content?filterID=contentstatus%5Bpublished%5D~objecttype~objecttype%5Bidea%5DIdeas...
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Re: Explain like I am 5: ALM Asset Templates
First, your title is awesome! =o) If you have support i would go ahead and call in and i can try to answer your questions (or at least get a case generated and i can call you back), it might be easier...
View ArticleRe: Provisioning Failure. SMBIOS failed to start.
I spoke with tech support this morning. I cant begin to tell you how pleased I am with their quality of support staff there. It is awesome!Thanks for your correct answer, as it was the beginning of the...
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ldsd timing out with any changes made
My LDSD console times out whenever I save or make any sort of change. Seems to be happening fairly consistently lately. This happens when I save changes in any module, activate / deactivate a...
View ArticleRe: Provisioning Failure. SMBIOS failed to start.
Hi Gesloan, I'm glad to hear you're up and working now. Out of curiosity, can you share what the issue ended up being in case anyone finds this thread later on?
View ArticleRe: Is there a way to prevent WebDesk queries from running Prior to entering...
Thanks Stu. This could be very useful in lieu of a design change. * I repeated what I believe you did using 7.7.1 (I had an existing prompted query created in Console. I opened the query, put in the...
View ArticleRe: Provisioning Failure. SMBIOS failed to start.
Sure I can! It was a lot of information and I will need some time to soak it up and ponder it over during the weekend. It will then be clear to me and I can explain it better. I'll respond to this on...
View ArticleRe: Empty scheduled report to email
I actually have a case open with LANDesk regarding this. I'm on 9.5 SP2 and inherited scopes don't show up as parameters under reports. Explicitly assigning the scope to each user fixes this problem.
View ArticleMove group tabs in the self service portal
Is it possible to move the group tabs in the self service protal to the top of the page rather than the left side
View ArticleInstall Management Studio on Windows Server 2008 R2 Core
Hi Could someone tell me if Management Studio 9.6 supports installation on Windows Server 2008 R2 Core? ThanksRandy
View ArticleRe: Error on view incident in Web Desk / Self Service
Be sure to go into the Incident window where this calculation was applied and remove the calculated field (Hidden) and go to the properties of the field this calculation was based on and set Calculate...
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Re: Calculation: Current User is Raise User
I would check to make sure that the End User has privileges to execute this action. I don't see a problem with your calculation.
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Adding new devices using csvimport.exe doesn't work
Hi All,Trying to add new devices - Used csvimport.exe to create the ims files then copying these to the ldscan folder but doesn't appear to work and the files then end up in ErrorScan folder. The .ims...
View ArticleRe: Provisioning Failure. SMBIOS failed to start.
It turned out to be a DNS pointer issue, in a nutshell. Now, let me explain first that we stepped through the log files created by the different handlers. I was taught a lot during this process....
View ArticleRe: Provisioning Failure. SMBIOS failed to start.
Hi Gesloan,Thanks for the thorough recap. Glad to hear everything is working!
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Re: How to find if a disk partition is GPT or MBR Landesk
Hi Gopal,Under Mass Storage | Partitions | Partition 0 {all partitions will list it, but might be easiest to choose 0 since partitions are listed as zero-based} | Type and Description both list GPT or...
View ArticleRe: Scheduled Virus Scan changes.
Hi Mike,In my tests on 9.6 SP1, if you open your AV settings, enable Full scan in scheduled tasks, and then save/exit the av settings, when Vulscan is ran on a client that is assigned that behavior, it...
View ArticleRe: Error opening User window
Hmmm... Seems to have resolved itself. I'll put it down to some sort of caching issue!
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