I'm using LDMS 9.5 SP2 and am trying to deploy a new agent that includes LANDesk Antivirus, along with a script that will remove our old Antivirus. I made a package that will remove the old AV, and put it in as a dependency on an Advance Agent package. I scheduled the Advance Agent package as a Policy Supported Push, added a test machine to it and kicked it off. Since the machine I am testing with is outside the network, it failed the first time, but then when it checked in for an updated policy, it saw that it had some work to do, downloaded the script and the msi, ran the script to remove the old AV (success), and ran the msi. The Advance Agent installed, and pulled down the new Agent EXE. It seems to run the EXE ok, because the agent appears to uninstall, then reinstall, but the AV doesn't appear to install successfully. In the LDClient directory, there's an Antivirus directory, but there's no LANDesk Antivirus Service, and no LANDesk Antivirus in the Start menu folder. Has anyone come across this? I'm thinking that the previous AV removal may need a reboot first... would putting a reboot into the AV uninstall script cause the Advance Agent package to fail? The AV that I'm replacing is Sophos, if that's relevant.
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