Re: Auto Assignment by Round Robin
Ok, I see what you mean, so you just want to keep cycling through the list of support team members alphabetically. Well while there's nothing OOTB that would do that for you automatically, I would...
View ArticleRe: Auto Assignment by Round Robin
You also realize that when that employee goes on vacation for 3 weeks they will still be getting incidents assigned.
View Articledeploying new agent with AV
I'm using LDMS 9.5 SP2 and am trying to deploy a new agent that includes LANDesk Antivirus, along with a script that will remove our old Antivirus. I made a package that will remove the old AV, and...
View ArticleRe: LD 9.5 Client downloading AV updates from old LD 9 core and failing.
I was able to create a task to import the registry information into the PC's to change the core server. The agent that got installed (although from the old core) is the correct version and should point...
View ArticleRe: I need a CentOS v5.9 x32 installer ...
Paul, I appreciate your help, but I still have the issue: error: Failed dependencies: libc.so.6(GLIBC_2.7) is needed by cba8-9.00-3.30.i386 libcrypto.so.10 is needed by...
View ArticleRe: LDMS 9.5 SP2 "Unable to get settings from core"
Can you verify these settings as well:1) Configuring COM+A. Specify credentials for the LANDesk COM+ objects by clicking on Start, going to Administrative Tools, choose Component Services, click the...
View ArticleRe: Selecting from multiple Service Desk framework on console startup
Using integrated login dosn't make any difference for the framework list. Are you sure that the sa login credentials for the configuration center are correct?The password for this sa accout is...
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Re: After applying LD95-CP_BASE-2014-0417 Patch - powershell packages wont...
We currently have a defect open for this. Defect ID is 147401. This is set to be addressed in our next defect sprint which should place it in July or Augusts component patch. Please let me know if...
View ArticleRe: I need a CentOS v5.9 x32 installer ...
Francesco, To help me define my issue further, please run this command on your CentOS5.9 box & post your result. #strings /usr/lib/libstdc++.so.6 | grep GLIBC I'm running newer versions of all...
View ArticleRe: Selecting from multiple Service Desk framework on console startup
In that case, it's probably the best to open a call with LANDESK Support.I don't have a clou why this isn't working... I configured this for every customer since this feature was introduced and it...
View ArticleRe: Is there any way to open a new tab or window from an action ?
You can also have a look at this document: Creating a Note Window with Incident DetailsI know it is designed for console, but I think this would also work in webaccess. But as far as I know there is no...
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Re: Error when installing "vc_red.msi"
The file is included, We have used this installer a lot and this is the first machine with this issue.
View ArticleChecking Task end status - three values
I have a work request process that I'm building in Change and at various points I'm creating an authorisation Task where the asignee can choose Approve, Reject or Amend. This ends the task with the End...
View ArticleScheduled Tasks Multiple Removal
Landesk 9.5 SP2 Is there anyway to remove things left in scheduled tasks in multiples? My Techs leave tasks that have run and those that failed in the scheduled tasks and whenever a upgrade to Landesk...
View ArticleRe: Scheduled Tasks Multiple Removal
Go to the top level folder in Scheduled Tasks and then highlight all the tasks in the right hand window and delete.
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Re: Scheduled Tasks Multiple Removal
Boy are you a life saver. I have been trying to do this for over a year. I have hundreds of tasks that are just sitting in the scheduled tasks that are finished or failed.Thanks
View ArticleRe: LDMS 9.5 SP2 "Unable to get settings from core"
Are you running XP or Windows 7 on these machines?I had this on XP and had to install a patch.
View ArticleRe: I need a CentOS v5.9 x32 installer ...
Sorry, I ran out of time & had to truncate my last comment. I'll continue here ... Re: If you're basing this on the assumption that there aren't any "cent5"-labelled RPM's in the linux tarballs,...
View ArticleRe: I need a CentOS v5.9 x32 installer ...
Two minor corrections to my last post & one xtra bit of info ... Correction #1: From what I can tell, the installer is identifying a Cent5 O/S & installing rpms that call for Cent6 Library...
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