Reassign tickets for an analyst that needs to be removed
We have been on LANDesk for about a month now and I have my first request to remove an analyst from the system. Their network access has been terminated already but in the old system we remove them as...
View ArticleRe: Filter a dashboard column
Right now it's a system dashboard they want to do it on. I really do not want them to be able to change the system dashboards. What I'm looking for is more of a temporary change or view. So for...
View ArticleRe: Username that installed an application
The closest thing i have found is a power shell command to get the owner of a folder (get-acl) How can I find out what user installed software? - SpiceworksI don't know that windows actually stores...
View ArticleRe: Cutover from existing ticketing system to LANDesk
Thanks for the input. We ended up going the route of manually moving the tickets over. I got to know the system really well moving over 600 tickets myself.
View ArticleRe: Reassign tickets for an analyst that needs to be removed
I manually reassign incidents based on workload to others which takes care of the incidents. Then I change the user type from analyst to End User. I then adjust roles and remove groups. AD takes...
View ArticleRe: PXE Representative Deployment - Reinstall Fails
Thanks Tanner, I was actually able to reproduce this problem in the LANDesk Boot Camp and spoke with some of the LANDesk guys about it there as well. I spun up another Win 7 VM and made it a PXE rep....
View ArticleRe: PXE Representative Deployment - Reinstall Fails
i could reproduce this in our environment. it seems that osdprep.msi runs into an unknow success error.
View ArticleRe: Patch and Compliance Scan with Embedded OS write filter
Did you get any answers on this? We are just implementing LANDesk and have not found a good way to patch our Wyse Terminals, we need to prompt users then disabled the write filter which forces a reboot...
View ArticleRe: 9.5 Agent install
Thanks for all the help. Called into support line and they uploaded the file that I was missing.
View ArticleRe: "Select object type" window is getting error on webaccess
I did that, but it doesn't work. Any other things? thanks
View ArticleRe: Username that installed an application
I know that you can view the ID of the machine and user if it is a item that has passed through HIPS and in the trusted lists.This can be viewed from the core or in the HIPS trusted list activity.It's...
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Re: "Select object type" window is getting error on webaccess
IISRESET, some times a pool reset doesn't quite do the job.
View ArticleRe: LanDesk 9.5 Suite in a non AD environment
Are there firewalls enabled on the clients? If so have you made exceptions for communication between the endpoints and LANDesk Core server? Edit: Forgot to mention Patch Manager should have a "Patch"...
View ArticleRe: LD95-CP_BASE-2014-0417 Query
I believe the info you want is stored here:computer.Patch and Compliance Definitions.LD95-CP_BASE-2014-0417.Patch Currently Installed1 = installed0 = not installed I believe the query should be...
View ArticleRe: LD 9.5 Client downloading AV updates from old LD 9 core and failing.
yes, the agent was deployed from the old core server. Im guessing this was the issue?
View ArticleRe: I need a CentOS v5.9 x32 installer ...
We do have a client for CentOS 5 32-bit you know . No need for CentOS 6 libraries or RPM's. This is a "manual install" route, just to get you started (and you see debug messages, which is important,...
View ArticleRe: LD 9.5 Client downloading AV updates from old LD 9 core and failing.
Also, when I packaged the AV with the default client and tried again the reg key is pointing to LD95. This was also deployed from the old core server.
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Re: Selecting from multiple Service Desk framework on console startup
Fabian, Thanks so much for your replies and help. I have mine configured as below and still no joy. I'm using integrated login - does that make a difference?
View Article"The extended attributes are inconsistent" result when running AV scan
This week I noticed the number of "out of date" devices under LANDesk AV was growing. I ran a critical area AV scan against these machines and checked the "update definitions first". Almost every...
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