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Print Button prints an incident overlapping texts and lots of missing information

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Hello,

We don't have a Crystal Reports Program. Our LDSD Web has "Print" button. I opened an incident and pressed the "Print" button. It printed texts that are overlapping everywhere on the page. I tried to closely examined the page and found out also that there are information on the actual Incident that are necessary to be included on the printout and therefore I need to add them. I found the "Incident.rpt" on our LDSDAPP server. Without Crystal Report, is there a way I could modify the report, edit its contents and correct the texts overlapping?

Thank you so very much for your help.

sincerely,

Ernesto


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