Re: Migrating Studio to new server
Hello Matt, Studio 3.8 server is compatible with both Windows Server 2008 R2, and Server 2012. The migration procedure is to first install 3.8 on your new server, then move your application over to...
View ArticleRe: Adobe Flash failing during Security Patching
The Flash Player Plugin for Firefox needs to have the browser closed, where the one for IE no longer does. If you open the Flash Player Plugin patch, say "FLASHPLAYERPLUGINv13.0.0.214", you will see a...
View ArticleRe: sdclient question
The defaults all are set to the continue installation. I am going to resave them and see if that helps.
View ArticleRe: sdclient question
I have verified that none of my default methods have the failed installation method in them. Just out of curiosity which one is used when calling sdclient from a script? Thanks
View ArticleRe: sdclient question
DGaines, All that command is doing is downloading the file, its not trying to execute it. The command to execute would be one of the following lines in the script. If it is failing when...
View ArticleRe: Service account temp internet files growing by 20GB per day
I traced this down to 3 Data Analytics tools chasing HP information down, disabled them and the issue stopped.
View ArticleRe: sdclient question
Thanks Bryce for the suggestion. The file didn't have that permission, but adding it didn't change the result.
View ArticleNeutered down version of Agent
There's a link here within this community that I found once on how to create a version of agent to put on, say, a developers computer, where we want their machine cataloged within Landesk, but we don't...
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7.7.2 Desktop management features
Hi All, So I've just upgraded our test environment to 7.7.2 as i was quite excited for the new Desktop Management features.We don't own the landesk management suite but have basic desktop functions...
View ArticleRe: sdclient question
DGaines, I'm sorry I forgot that it is trying to download the files via HTTP, not UNC so the file permissions do not apply in the same manner. In this case you can test to make sure the file is...
View ArticleSearching for Child Requests in Web Access Search Box?
Hi Community, Has anyone ever seen the Search Box at the top of Web Access not return Child Requests when searching by ID (The only method we use)? We can search the Parent Number fine but do not get...
View ArticleRead Only Access
I have a department director that wants to be able to see all of the incidents for his department. We want to give him full access to view everything on the incident which is basically the incident,...
View ArticleRe: Call updated flag
I was hitting the test button. Not sure where to set the default query, so I'm heading back to the manual! Thanks
View ArticleRe: Searching for Child Requests in Web Access Search Box?
Never noticed that. Pure guess but maybe it has something to do with children being a collection of the incident. It would seem to be showing only parents. Wonder if that is by design.
View ArticleRe: Read Only Access
How about putting pre-conditions on each of the process actions which check for the current user being an end user and only come back true if the raise user on the process is the same as the current...
View ArticleRe: Searching for Child Requests in Web Access Search Box?
If the child processes are genuine requests and not tasks, then that sounds rather like a bug
View ArticleRe: Searching for Child Requests in Web Access Search Box?
It is a strange one, they are Child Requests (Item Orders) that are linked to a Parent Request (Order). I will log it to Support tomorrow if nobody comes up with the answer over night (UK Time). Thanks...
View ArticlePrint Button prints an incident overlapping texts and lots of missing...
Hello,We don't have a Crystal Reports Program. Our LDSD Web has "Print" button. I opened an incident and pressed the "Print" button. It printed texts that are overlapping everywhere on the page. I...
View ArticleRe: Print Button prints an incident overlapping texts and lots of missing...
Crystal reports is a standard delivery, so I'd contact whoever supplied you the LANDESK and ask them for a copy. It needs a license too.
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