Re: Problems with status/ web browsers
Yes we have configured proxy, but it the past it works... Should I somewhere check in LanDesk proxy settings? Thank you for update or for some printscreens
View ArticleRe: how to archive/delete attachments?
Hello Chris, After a few months of using the Script I noticed that the script does not make the database smaller. It deletes the reference to the attachment. However the database size stays the same.Do...
View ArticleRe: sdclient - requirepref switch not working in winpe 64Bit?
I think you may take a look at LD95-CP_BASE-2014-0417, 95999 - Provisioning - MaptoPreferredHandler_x64.exe doesn't map preferred server on WinPE 64bits. LDMS 9.5 Sustaining Patch Information
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Re: Install Process Manager with local user possible?
Could you explain why this is not supported? I have a customer which dev environment is not within a domain
View ArticleRe: Automated tickets thru email
Double check your IMAP settings... Settings for POP and IMAP access for Office 365 for business or Microsoft Exchange accounts - OutlookCompare to what's in your Admnistration/Mail/Inbound...
View ArticleView distributed package command line parameters from Database?
Can someone jog my memory - there was a way you can view the sdclient command for a package in LANDesk - I think it was directly in the database? You search by package ID and it shows the exact...
View ArticleRe: Not seeing any CIs in Service Catalog
This is an old request so you've probably already had it answered, but you probably just need to define a query for that tab. Right-click in the tab and select Select Query.
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Is there a way to restrict access to the 'Prevent Launch' setting on a...
I am looking for a way to target either a specific gadget or dashboard in the Service Desk Web desk (console) where all user roles except administrators or designated users are unable to change the...
View ArticleRe: View distributed package command line parameters from Database?
GJStewart, I am not finding anything in the DB that calls out the command line directly, however I know that if you PUSH a package to a machine, the command for SDClient.exe will show in the...
View ArticleRe: View distributed package command line parameters from Database?
I forgot to mention, that ServiceHost.log is on the client machine itself, not the Core. Bryce.
View ArticleRe: Is there a way to restrict access to the 'Prevent Launch' setting on a...
How about using permissions and take away all but read access.
View ArticleRe: Problem with Concurent License
Hi,I've question related to this issueI already run background services, but user session not automatically clear. tksgun
View ArticleMicrosoft SQL Server Licensing clarification
Hello, Regarding this article about MS SQL Licensing:Microsoft SQL Server Licensing I have couple of questions :What type of Account to we need ? Is this local account / domain account ?With which type...
View ArticleUser Session not clear automatically
Hi,Our Client was using LANDesk Service Desk 7.6 and MS SQL Server for DB, User license: 45 fixed and 25 concurrent.We had problem that user session not clear automatically, several end user can not...
View ArticleRe: Selecting from multiple Service Desk framework on console startup
I finally got around to trying this. Used the ConfigurationCentre URL others have mentioned above. Didn't work initially because I forgot to put the SA password in. Once I added that it, it worked.
View ArticleRe: Looking for Inspiration
We have Customers using it for room and equipment bookings - for example, when someone needs a room that holds 50 people with full AV on Wednesday next week they make the request in the catalogue...
View ArticleRe: User Session not clear automatically
Hi Tuti, an enduser session may not consume an analyst concurrent license. Maybe you can also have a look at this document: https://community.landesk.com/support/docs/DOC-22585It describes how to...
View ArticleRe: Maximum request length exceeded when saving Window
I've used fiddler on the advice of LD support and the data being transferred is only 4.3 meg. I've tried adding the <add key="CommandTimeout" value="600"/> and IISRESET but still no joy Jason
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Re: When using a detection rule on a normal software package, how to quickly...
Hello Mark, Thanks for quick response.I intentionally didn't use the, As Desired option with Portal Deployment. I don't want users to deploy SAP multiple times, when its installed it should be removed...
View ArticleRe: Some analyst are members of Helpdesk Group. Can someone please tell me...
As a practice, we've limited all permissions to be assigned only through roles. This limits the locations someone would be assigned a permission. To track down further how the some are gaining...
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