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Re: CALL Service Level attribute not updated

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Thanks, Stu

Do you know if this works with CALL object?

In my case, I have the following calculation:

               DtDesign = (DateTime.UtcNow).AddDays(-1)

               TempoGBT = _CHAtendimentoInicialNíve._Call.CurrentAssignment.GetBusinessTime(DtDesign, DateTime.UtcNow)

               Value = TempoGBT.TotalHours

The first line is just for testing (so, I know that the time period to be calculated by GetBusinessTime is related to one day interval).

Executing this, I always have zero as result.

I checked the ResponseLevel attribute for Assignment object, and it has the correct value.

 

Kind regards,

Carlos


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