One of our Incident Management lifecycles includes a "Declare Major Incident" action and downstream status/branches. We would would like to have an action associated with this status that creates a new NoticeBoard item (of a special "Major Incidents" Noticeboard Category that are shown only to Analysts). How should I accomplish this? Do I need to drag the Noticeboard object into Incident? Or can I trigger it some other way. I'd particularly like to automatically paste a lot of the relevant information into the Noticeboard fields.
Thanks,
Charles