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update process from Email

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Hi,

Please I need your advices concerning this need.

 

LDSD receive from a third party an email that should update automatically the process depending in Mail body Information.

 

I don't see how can I do this by Inbound Mail services. I need to parse body content and extract Status Field (and other informations like group)

 

Can sommeone have an idea about this ?

 

Here an example of recevied Mail

 

<?xml version="1.0" encoding="iso-8859-1"?>
<dossier>
  <intervenant>SCC MCO</intervenant>
  <numDossier>802475</numDossier>
  <dateGeneration>01/09/2014 14:02</dateGeneration>
  <dateCreation>29/08/2014 11:05</dateCreation>
  <dateFinIntervention>01/09/2014 13:50</dateFinIntervention>
  <description>Remplacement Imprimante Lexmark printer 2400 series.Ancien SN. 8N-86332.New.SN.8N-26890.Type 2480.Test impression en ligne, okCdt,Mr Prieur. Arrival: 13:15 01/09/14 Leaving: 13:50 01/09/14
01.09.2014 13:57:12
</description>
  <status>
SCC TRAITE</status>
  <group>
SCC-maintenance</group>
</dossier>

 

 

Thanks

 

Regards


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