When you say console, do you mean server? Communication for inventory is sent on port 5007 to the LANDESK server. You need to troubleshoot the issue of the client sending inventory to the LANDESK server.
Is the inventory service running on the LANDESK server? If you manually launch the inventory scanner on the client what message does it give? Does it show it communicating and scanning or does it give an error?
Your console is trying to connect either using the last IP address held in the database (default) or using DNS (if you changed the agent discovery options in your console). If devices are not scanning connecting to the device using the console is not what you need to troubleshoot, you need to find out why they are not scanning because the problem is only going to get worse.
Mark McGinn
MarXtar Ltd/MarXtar Corporation
http://landeskone.marxtar.co.uk
LANDESK One Development Partner
The One-Stop Shop for LANDESK Enhancements