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Issue with Date Range in Query Wadget on Dashboard

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Hi all,

I am using LANDESK ServiceDesk 7.7.2.

I built a Web Desk Query gadget for our Analysts that allows them to specify a date range for the results they want. I'm using [Creation Date] [Is Between Dates] (also tried "Is Between") Filter.

 

Creation date.jpg

 

The gadget gets created with the filter, but when I actually attempt to use the filter, it doesn't work.

I enter the date range and hit Enter but then it just flashes, resets the date fields to blank,  it says "Dashboard Updated",but the results are not filtered by the date I set.

Is there any other alternative for this?

Has anyone else experienced this and fixed it?


Hoping for a workaround if not a permanent fix


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