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Change default group for call assignment

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Hi Guys,

 

hopefully a quick one, I'm trying to change the group that a call will be assigned to when logged, as we have multiple teams, and recently someone moved to a different team, so all the groups and roles where changed, but their calls are logging to the previous group they where in.

 

Do note we are still using an extremely old version. (7.2.3.1707)

 

Thanks.


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