Re: Users Added via Groups Also Get Added Individually
It's LANDesk 9.6... the specific version is 9.60.0.244. The only patch I've installed is the one that enables support for Mac OS X v10.10 "Yosemite".
View ArticleRe: Users Added via Groups Also Get Added Individually
This is working as designed. Once a user logs in to the console they will show up as an LDMS user.
View ArticleRe: Users Added via Groups Also Get Added Individually
Ah. Then my first reaction is that it is not a very good design. I would've thought that the point of using groups is to not manage individual users in the console, much like other management...
View ArticleRe: Users Added via Groups Also Get Added Individually
While it does add the user, when you set it up they inherit all permissions from the group. So if you remove them from the group, they should no longer have access to login to the console and what not
View ArticleUsing "Patch Install Commands" to run a Script after "Run an executable"...
I am using Patch and Compliance in order to install IE though my company. The installer works great and I am able to monitor the installs as they go. I have my install set to "noReboot" and "passive"...
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Re: Process designer - Add affectation
Hi, An optional action in a process is used to add information to your ticket and didn't change the process status. Optional action can be set directly in state ( status'sproperties) or by expanding it...
View ArticleRe: VBOOT from Preferred server 9.6
Good advice, I also need to replace core server value by FQDN because I don't have DNS alias in each subnet.
View ArticleRe: LDMS 9.6 - Capture Image Failed Error 80001803H The action failed. return:-1
Hi - Need some help with this please - could you be more specific in where your setting the "captured image location" Thanks!
View ArticleRe: New 9.6 Install computers show up without Inventory can not manage either
Hi, Look into your ldscan\errorscan and errorbigscan directory on your core. Probably they appear there. If you see them in the errorbigscan directory try to run a inventory scan without the software...
View ArticleRe: How to publish New WebDesk Group created to All Analysts
Thank you! Uff i forgot this...
View ArticleRe: Are we limited to Preferences/System prefences when trying to adopt a new...
Brilliant, thanks Jenny, I will do
View ArticleImplementing selective authorisation
Hi all, We currently have a customer who accesses our network via vpn and to allow them to connect to LANDESK (ServiceDesk) we've set up trusts between the domains and it all works perfectly. However,...
View ArticleQuery is not fetching data for Fields from One to One relationship between...
There is a requirement to provide Query for a help desk group. The fields required are. Incident ID, Raise User, Creation Date, Location, Category,Title, 1st Assignment Group, 2nd Assignment Group,...
View ArticleCannot add component in Shortcut Bar
I am missing the alternative menu when I right click on the shortcut bar. For example I used to be able to add a quick link component and open Designers in another window but now I can't seem to get...
View ArticleChange default group for call assignment
Hi Guys, hopefully a quick one, I'm trying to change the group that a call will be assigned to when logged, as we have multiple teams, and recently someone moved to a different team, so all the groups...
View ArticleDisable SSLv3 on Cloud Appliance?
Hi everyone,For compliance reasons we're required to disable SSLv2 and SSLv3 on all devices that are accessible from the Internet.I've been looking at our Cloud Appliance, but can't see a way to...
View ArticleRe: duplicate ticket created for different users
Hi, Jamie is correct about the version that you are currently running. The current production version of Service Desk is 7.7.3 and unless there are specific technical reasons which may be preventing...
View ArticleRe: Unable to launch Win8 Apps after LANDESK agent 9.6 installed
Got a response on the ticket I opened with support on this issue. There is a defect the PSE's are working on and a fix is NOT slated to be released with 9.6 SP1. Fan-freaking-tabulous!
View ArticleRe: Cannot add component in Shortcut Bar
What operating system are you using? I think perhaps you are on a 64 bit one and your colleague on a 32 bit.
View ArticleRe: Unable to launch Win8 Apps after LANDESK agent 9.6 installed
We had the same issue with all of our windows 8.1 surfaces. As soon as we installed the LANDesk agent we were not longer able to run many of the apps from the Microsoft store.
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