Hello all,
I'm trying to get my function GetBusinessTime to works, but I always get that error message:
Error on line 3: Function not available at client.
I did try a really simple calculation to make sure if it was a calculation problem or more like a function problem, so here my simple calculation:
import System
static def GetAttributeValue(Incident):
TimePeriod = Incident.GetBusinessTime(Incident.CreationDate, DateTime.UtcNow)
return String.Format("{0} Hour(s), {1} Minute(s), {2} Second(s)", Math.Floor(TimePeriod.TotalHours), TimePeriod.Minutes, TimePeriod.Seconds)
Pretty much a copy-past from this document:
How to calculate the "business time" of an incident
I think it might be a problem with my service level management. My incident got a correct Response levels, and my response levels has a calendar link to it. So not sure why my function don't wanna work.
Can anyone help me?
Thanks!