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GetBusinessTime : Function not available at client

Hello all, I'm trying to get my function GetBusinessTime to works, but I always get that error message:Error on line 3: Function not available at client. I did try a really simple calculation to make...

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Re: Can Rollup core functionality exist on an exsisting core server?

HI Wayne the rollup core need to be its own server.  However the Database for the rollup can be on a shared SQL server.

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LANDesk PE (Static IP)

Has anyone had any luck editing the LANDesk PE to use a Static IP Address instead of DHCP once within PE? If so how did you accomplish this task?

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Email notification attributes

We are using SD 7.6.2 I'm trying to add a few attributes into our HTML email notifications for incident management. They are being generated as part of the incident management process.   Specifically,...

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Re: Integrated login failed in Console after 7.7.1 upgrade

Thanks for providing this.  Helped a lot.  I had to modify #2 and #3 just a little to get it to work for us.  I found "IntegratedOnly"mentioned in passing in another article and gave it a try in...

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Re: Scheduled tasks window display issues

glad to help - did you try re-ordering your columns or removing & applying one of the columns to see if that fixes the view?

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Re: Email notification attributes

we only have cancel on requests - not incidents.  For me, the main reason to cancel an incident would be that it is resolved, be it by an analyst, the user, or on its own / following a reboot or...

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Landesk Resource Manager Service

Hi ! Can someone please tell me what is Landesk Resource Manager Service? how it is used and what is responsible for ? Thanks, Regards,

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Re: Landesk Resource Manager Service

Hi Alouhichi2, It's also worth noting that the 'Resource Management' feature that integrates with Exchange is being deprecated in favour of the new Scheduling feature that was introduced in 7.6. The...

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Inbound mail set category depending on wording in the body or subject

Can anyone advise if it is possible to have the category set for incidents logged by inbound mail, but only for Incidents with specific wording in the email subject or body? Any ideas appreciated...

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Creating IPCs via a Data Import

Dear All I'm looking into creating requests for existing users of systems so that I can put them into a Subscribed Status for the system that they have access to. I'm working with Imports first as this...

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Re: Creating IPCs via a Data Import

Hi Jason, with the release of ITAM content pack, I decided to create a CI import into ITAM Process, so that every CI has a process associated with it.In this case my Key Target Attribute is the CI...

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Re: Creating IPCs via a Data Import

Hi Fabian That sounds like you're creating CIs though rather than actual requests. The Service that I'm subscribing users to has a default process associated with it but I think that my scenario is...

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Re: Clearing values on attribute after using a dynamic window calculation to...

Created a separate HTML Description field setting it to HTML Sub data type and applied the following calculation to this field.  This is the only attribute on the window:import Systemstatic def...

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Re: Email notification attributes

Or you can use an alternate way, where in you can manually insert the attribute into your html coding.If you have cancellation object in your Incident Management. Suppose On Incident module...

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Re: Clearing values on attribute after using a dynamic window calculation to...

Thank u !

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How to remove the default value from Reference List

Hello Everyone, We have an issue when we create a new incident, few of the fields on window which are reference lists object by default display the value on the field.Ex: Incident Urgency field this by...

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Reporting inventory from client on internet through CSA ...

Background:Our older environment (which we're migrating from soon)had a  physical Management Gateway and Landesk 9.0 environment, and we never configured the appliance and clients properly to have...

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Patch Management via powershell script

Hi,      Is there any power shell script available by which i can query the list of updates available, trigger updates and perform patch management ? I am new to LanDesk.

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Re: How to remove the default value from Reference List

Just to add on this, I have checked in Object designer and there is no default value set for this objects.

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