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Creating IPCs via a Data Import

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Dear All

 

I'm looking into creating requests for existing users of systems so that I can put them into a Subscribed Status for the system that they have access to. I'm working with Imports first as this looks the most straightforward. Then possibly LANDesk Process Manager and maybe OpenTouch (long forgotten?!)

 

It seems like the Key field is all important here as, if you specify a pre-existing key on the data set to be imported then when the import  finds the matching record, it will try to update it.

 

I want to create a batch of new requests here that mainly have the same data except for the Raise User and the Reference Number but that doesn't really seem possible because of the above

 

What have people used to create new IPCs and what key attribute have you used with IPC Data Imports? I suppose that I could create a new attribute that would be unique. I can then create a  unique numbering system manually. Seems messy though

 

Thanks in advance

 

Jason

 

Edit* Looks like Event Manager might also be an option here


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