Hello Everyone,
We have an issue when we create a new incident, few of the fields on window which are reference lists object by default display the value on the field.
Ex: Incident Urgency field this by default displays "High" and we do not want anything to be displayed here and user to select the same.
However user can still edit the field but sometimes the user may skip it as he may think its by default "high"
I want this clear section.
Please advice on how can i get this working correctly,