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Re: Problem filtering "Support-Groups"!

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Yes indeed I can.

 

You have created your filter in on the assignment object within Change Management.

 

However, that object is actually a subset of the object called Process Assignment within Process Management.

Create your filters here and remove them from Change.  Remember though that the filters you create here will affect Incident, Problem, Change, Call, Request and their tasks, so you will need to build it robust enough to handle all the modules.


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