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Re: Missing queries in dashboard designer.

Hello I just wanted to check if the query you are looking for have prompted criteria ?You should not be able to add these. ThanksPaul

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Re: Missing queries in dashboard designer.

Yes, exactly. Ok, so that was the problem. Thanks

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Re: Portal Manager status failed

I opened up a ticket with LANDesk on this. I sent them some log files last week and I am waiting for an update.

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Re: client has initiated asynchronous policy execution

Hi Octavian I've seen it again in 9.6 SP1 one time. There was an sdclient process running or something like this, as I killed the process and an earlier task, it worked.If this doesn't help you, delete...

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Change the font colour of teh Add to Cart Button

Need to change the color of the add to cart text/font in self service, can't find which setting does this. Not interested in recoloring the whole console or any other menus header, just the color of...

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Savings Parameter for benefits reports

I'm looking to work with the default benefit reports.  They request a parameter labeled as "savings" but I'm not sure what data it is looking for exactly.  Any advice?

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Re: OS Provisioning fails 9.6 SP1 - ConfigHandler.exe config tool wscfg32.exe...

We just upgraded to 9.6 and started testing our templates. We are pretty sure that our core needs to be a source (and replicated to nothing). We had the same issue and this fixed it. Good luck.

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Re: Savings Parameter for benefits reports

I am not familiar with these reports in LDMS, and i didnt see them in DA. Are these ALM or Service Desk reports?

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Re: Savings Parameter for benefits reports

We just have LDMS 9.6 with the addition of Patch Manager.  They show up under Standard Reports > Benefit Analysis.  There's a few available.  I was specifically looking at "Remote Control Benefit"...

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Re: OS Provisioning fails 9.6 SP1 - ConfigHandler.exe config tool wscfg32.exe...

That was all set up thanks. The device was still in LANDesk so when it was being rebuilt was given the old computer name but some reason this was not joining the domain correctly which was causing the...

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Re: LANDesk 9.6 SP1 Core High Memory usage for Global Scheduler Application

Called logged and patch received. As its only a beta patch and its only one package we are not likely to rollout much I will leave for the time being until and official update is released. Thanks for...

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LANDesk Patch Management

How can I configure the client so that it can tranferir updates to the seasons and warn of the need to reboot?  As for the servers like method he worked as WSUS, ie, the updates are downloaded and the...

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Re: Savings Parameter for benefits reports

Ok, all i get is that is a dollar amount. I am not sure how it is managed. I will leave it to the rest of the community unless i can track down more info

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Re: WebAccess hangs for a number of users

I'd start with this one, but I'd still be calling support if I were you.  Users cannot open any Incidents, Problems, Change, Tickets, Requests - they get an hourglass / nothing happens

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Problem filtering "Support-Groups"!

Hi,I have set up a filter in order to show only those support-groups, which have a special flag set up. The filter it selfs works, but when I want use this filter for an attribute in...

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Re: commiting all CI

Thanks for idea! It works:)

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Re: health check core server

Hi Igs,This is not really a health check core server you need here. But you need to open a support case for this to analyse the logs regarding software distribution (See articles 9.5 LANDesk Server Log...

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OSD Assigning Wrong Computer Name

I have a minor naming problem lately using OS Deployment (not Provisioning). My machines image fine, but they are picking the wrong job to pull their name from. I admit I have several jobs that point...

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Drop down list box not showing up properly on INFOView

Can Someone suggest, why I am getting the below inconsistency.  1. When I am running the report in Crystal reports tool I can see the drop down list as below:2. But when I run the crystal report on...

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Re: Problem filtering "Support-Groups"!

Yes indeed I can. You have created your filter in on the assignment object within Change Management. However, that object is actually a subset of the object called Process Assignment within Process...

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