Hi Experts,
Issue – Unchecked the Boolean field during update but still showing up as checked when saved the Incident.
Attached is screenshots of Incident, our User wrongly checked “From Cs1” field marked in Red.
Later we clicked action Update Incident and unchecked the same.
After clicking the save button the From Cs1 field is still showing checked.
Please Note: Field is set to “only Write” on properties in window manager, is this something related to this should I edit this.