Re: Calculation to pull out Attachment Document text
For the multi attachment you'd almost have to create a new attribute to hold an array from all titles in the bucket. while x > 0 do .... Stu would be better suited to address the calc issue if...
View ArticleRe: Reminders not being sent
To translate an GUID into the RAW value that LDSD uses for Oracle, you can use this handy site to do the conversion http://robobunny.com/cgi-bin/guid However if I were you, Id report this issue to...
View ArticleRe: Processing of Inbound email updates that do not have the keyword in the...
Well it goes by different names. ALM or LPM or MAP. We have been told to use different ones as time as gone by. LPM is the root product, ALM builds on this to have lots of asset management...
View ArticleRe: Keyboard input disabled after update
IHGkbraun- how were you able to trace it to the autofix for ErrorDoctor? We are having the exact same issue with our spyware definitions failing to update on some of our client machines. The vulscan...
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Re: Keyboard input disabled after update
Replacing CEAPI.DAT is completely fine, as long as the computers that were failing to have their spyware defs (CEAPI.DAT) update don't have spyware on them. Just delete/rename the corrupted ceapi.dat...
View ArticleRe: Boolean default value is true or false depending of the usertype
Thanks for your tip SBW, I used a calculation in the process: Modified my enduser windows to show "Internal User" boolean rather than "External User"Add a Windowless action in the process to...
View ArticleRe: How to call an action via the REST interface?
Tricky - have you been given access to the mashup documentation by support?
View ArticleRe: SLM console shows all installed products in all computer groups even when...
Can anybody shed some light on this?
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Re: Unable to check or click the Active box to trigger email notifications
I tried removing and recreated the reminders, same issue. The reminders are also set to active. I went into the properties of the reminder window and the protection level is grayed out on "ReadOnly"....
View ArticleRe: How to call an action via the REST interface?
Yes. It has a good example of how to add a child incident but not of how to create a new collection item. The other thing I was toying with was just creating a new object of type Autosys Interested...
View ArticleRe: How to call an action via the REST interface?
You may need to include the lifecycle name.. it may not automatically pick up.
View ArticleProcess for changing the SA account password in ServiceDesk 7.7.1
LANDESK Community: What is the process for changing the sa account password in ServiceDesk 7.7.1? After doing so, are there any areas in LDMS that will need to be updated with the new sa account...
View ArticleIssue with Boolean field.
Hi Experts, Issue – Unchecked the Boolean field during update but still showing up as checked when saved the Incident. Attached is screenshots of Incident, our User wrongly checked “From Cs1” field...
View ArticleRe: Is Most Affected Computers report available from charts?
This hasn't been answered; I'm needing the same report; Computers with the Most Detections.
View ArticleRe: HII Drivers UAC Prompt
Have you tried to unblock your driver files yet? If not, right click on your driver file(s) and select properties from the context menu, click "Unblock" in the lower left hand of the properties...
View ArticleRe: Issue with Boolean field.
On the window where the updates are done from, I'd make that attribute read write
View ArticleRe: Process for changing the SA account password in ServiceDesk 7.7.1
Same as any other analysts really, find the SA analyst right hand click and change their password. You ask about LDMS, but the SA account isn't used in LDMS. For the version of LDSD you are using...
View ArticleRe: Process precondition where CurrentUser is 'member of' assigned group
Thanks all I'm a little disappointed something like this isn't built in (seems not much is), but I will try the calc route if that's the only way it can be done. I'll report back here when I get the...
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Re: LDMS 9.6 SP1 / Antivirus 10.2 - Security Activity module
I figured out that an Inventory - full sync scan (ldiscn32 /f /sync) fixes the issue.
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