Re: security contact
Anyone? I'm trying hardly to concact the community administrators but I can only send messages to users following me (no one)...
View ArticleRe: Can't run standard reports in LDMS 9.6 SP1 Remote Console
This worked for me! Thank you very much. This is indeed a very strange bug.
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Image Capture 9.6 SP1
Hi , I am trying to capture the image using LANDesk 9.6 SP1, But I ran into some issues related to Mapping driving before capture image starts. Pleas look at the below error. I am not quite sure...
View ArticleRe: Process for changing the SA account password in ServiceDesk 7.7.1
Thanks for the info. Just to clarify, is it necessary to update the SA password in those other spots using TouchpaperPasswordTool.exe after changing the SA password in LDSD and ConfigurationCenter?
View ArticleRe: Image Capture 9.6 SP1
Never Mind !! I figured out!, I had give the exact server name "coreserver.domain.com" as I configured the preferred server section. Its all good. now.
View Article9.6 - New Link Package (Distribution)
Is there any documentation on how to create a new link package.
View ArticleLenovo Onelink dock and Windows PE
Has anyone been able to pxe boot an x1 carbon from a Lenovo OneLink dock yet?
View ArticlePrompted for Update privilege just to view
Hi all - I'm working on a couple Web Desk windows that analysts will view user accounts from (one for end users' accounts and one for other analysts' accounts). It was requested that I include a tab on...
View ArticleSurvey Frequency
Hi - This must be a simple change but for the life of me I can't seem to find it. How do you change the survey frequency calculation? At the moment it's set to 1 in 10 but I just want to change this to...
View ArticleRe: Survey Frequency
In the Out of Box you do. What I would suggest is create a "Survey Frequency" attribute somewhere, create a new condition and set: Frequency = BO.Frequency Then in your code, replace the hard coded...
View ArticleRe: Calculation to pull out Attachment Document text
It is such a shame. I hope this will work soon as we really need this functionality but we need to be able to do calculations against the data too.
View ArticleRe: Calculation to pull out Attachment Document text
Stu - Do you know if it is at least in the pipeline or is it a feature that is unlikely to get Boo support?
View ArticleRe: Is Linux based mail server is compatible with the LANDesk Service desk...
Hello Murali, I'm not sure is this still a problem, but usually this is because the SMTP server isn't allowing to relay messages from untrusted site.
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Provisioning Templates
I am seeing in my provisioning templates that one of my templates is generating additional copies of the same template (albeit with the date/time in the name -see picture below). These copies are...
View ArticleRe: I have added calculation to show a dropdown based on value selected in...
Did you ever get this resolved? I am getting this same error, even using a formula that returns in all cases... import System static def GetAttributeValue(Incident): HideOtherCat = true...
View ArticleRe: 9.6 - New Link Package (Distribution)
Thanks Frank; I did see that however the solution was to run the refresh in the Desktop Manager.
View ArticleRe: I have added calculation to show a dropdown based on value selected in...
I figured it out - I had to add null check in IF statement because Incident.Category == null in Create New Incident. Now it just isn't working in Web until after the incident is saved, which defeats...
View ArticleRe: I have added calculation to show a dropdown based on value selected in...
If your dynamic window calculation is not running until you hit save then you need to make sure you added Category to the dependency pane on the calculation window and you need to modify the Incident...
View ArticleShow, mandate field not working in Web desk
I have a window calc to show and mandate a field if the Category is set to 'Other' on an incident: import System static def GetAttributeValue(Incident): HideOtherCat = true MandateOtherCat =...
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