Re: Showing full incident Audit Trail in Console
Webaccess shows an audit trail of items in the Incident tree.You can click the audit trail button at the bottom of the Incident tree in Console to see the audit trail for the incident. The order the...
View ArticleRe: Show, mandate field not working in Web desk
The calculation type will need to be set to 'Window Calculation'. You will need to make sure you added 'Category' to the dependency pane on the calculation window and you need to modify the Incident...
View ArticleLaunchPad in Portal Manager
Hello! I'm fairly new to the LANDesk world (the person at my company who was in charge of it left). I'm currently testing out LANDesk Management Suite 9.6 SP1 to update our current 9.0 version. I'm...
View ArticleRe: Unable to check or click the Active box to trigger email notifications
The 'Is active' checkbox will be checked by default when the reminder is created.For the reminders to be emailed they have to have a send date in the past. The background processing service goes...
View ArticleRe: TVT tools for 9.6
For all interested, TVT for 9.6 SP1 has been released. Check your downloads section.
View ArticleMobility Manager feedback requested
We are currently looking for a MDM/EMM solution I wanted to get some feedback from the community about Mobility Manager. Pros/cons, gotchas and successes, great functionality and not-so-great...
View ArticleHow to/Best Practices for endpoint connection through vpn
Due to limitations on the gateway appliance, we are researching the possibility of using VPN to connect to our client PCs. These client are on Customers sites, so security and reliability are a big...
View ArticleRe: Keyboard input disabled after update
Thanks alarson. I really appreciate the help. Replacing our CEAPI.DAT file worked and our machines are now completing scans and updating properly.
View ArticleNew Trend Micro OfficeScan preventing OS Provisioning
We recently changed our Antivirus software for our users from Deep Security to OfficeScan. Both are made by Trend Micro. Now that we have switched to OfficeScan, we are having issues with running any...
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Workspace: How to configure it to access it from the LANDesk Workspace Mobile...
Hello, I have updated my core server and agents with the latest update of Workspace.I can use it well from a windows device into my network but i can't access it from a mobile device with the LANDesk...
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16395 Error
I have created a brand distribution job and task, I pushed it to a 1000 machines. I have a large number of machines that come back with error 16395 (The package is already installed), This is the first...
View ArticleRe: New Trend Micro OfficeScan preventing OS Provisioning
Do you have the OfficeScan firewall enabled? If so you would need to allow connections from the core server/ports to clients Ports used by LANDesk Management Suite - Full List As far as client side AV...
View ArticleRe: 16395 Error
What package are you trying to install? Do you have any dependencies? What files or registry entries are you using to detect completion? How are you installing it-is it a batch, MSI, EXE?
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Re: calculation help - set boolean with calculation?
I ended up creating a window to set the checkboxes & am adding a decision to check the department & pass through the window with an action containing the appropriate settings. It will take...
View ArticleRe: Prompted for Update privilege just to view
Yeah, I guess I'll just use the calc workaround if it becomes a big issue. No one has complained yet Oh well, foreverbeta
View ArticleRe: Anyone know of a rule in DTS that will update the device.type...
Hi escott0699,You may use a Normalize rule in Data Translation Services from LDDA. With it you can change an inventory key to a specific target.Basically, you create a new Normalize rule then you...
View ArticleRe: Make Team view only
Hi Casper,Indeed this isn't currently possible even with 9.6SP1 at that time. I double checked, but no such requests has been raised in our ER portal (Enhancement Requests), then please file it for a...
View ArticleRe: Require SSL, now can't do multiple configuration centres
I believe this is a bug that the dropdown only appears when you don't have SSL enabled - contact Support to log a call for it as well to confirm and discuss the impact it has on your business
View ArticleRe: LDAP Integration Services
Thank you Maag and Nick for your comments, both are correct, however let me add what I have learned so far so it may help everyone else.LDAP stands for "Lightweight Directory Access Protocol" which is...
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