Re: OSD/Provisioning and Model-Specific Installations - How?
Hi Chee.Vang,Our system doesn't quite work like the MDT system with some conditional logic but an Landesk algorithm will calculate the best match possible between the drivers available in the library...
View ArticleRe: HII Drivers UAC Prompt
Hi Mkfobian,I've never seen this. Could you please provide a printscreen of this to help us?Cheers.
View ArticleRe: OS Provisioning Subtemplates
Hi hmmh-Admin,It's unusual then you would need to provide some printscreens of the main template to identify where the subtemplate starts and also your subtemplate please.Cheers.
View ArticleUse LocalSystem to runas Administrator - Batch File
I have a piece of software that will not install correctly when run as LocalSystem. It needs local administrator credentials and a fully working user environment. Is there any way I can accomplish...
View ArticleRe: OSD/Provisioning and Model-Specific Installations - How?
Thanks for the response. I will test the HIICLient in preview mode, but I don't think HII will do what we want. We use manufacturer's driver packs and the issue isn't with detection of the hardware...
View ArticleRe: VISTA_WIN2008-SP2 failing to install
Hi David Waston,I looked on microsoft website and I found Information about Service Pack 2 for Windows Vista and for Windows Server 2008 "Windows Vista Service Pack 1 (SP1) is a prerequisite for...
View ArticleRe: 3025417_MSU Patch - (Windows Defender) Detected on Server 2012
Hi tfichtner,You are absolutely right, it should apply only to windows 8.1 and 8 according to the article http://support.microsoft.com/en-us/kb/3025417I double checked the affected platform and windows...
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Can't run standard reports in LDMS 9.6 SP1 Remote Console
I have installed the LDMS 9.6 Remote Console (w/ SP1) and I am not able to run any reports. When I run a report it gives me the error below. I am able to run reports from the Core Management Console...
View ArticleRe: VISTA_WIN2008-SP2 failing to install
The SP still says it needs SP1. I will look to Microsoft
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Re: 3025417_MSU Patch - (Windows Defender) Detected on Server 2012
Thank you! It's good to know my thinking was on target. Alas, we are a small organization and don't get that many support points to use for cases so we have to wait until we have serious problems...
View ArticleRe: VISTA_WIN2008-SP2 failing to install
HI David,Thanks, I was thinking about a bug in 9.0 but not your case though.Hmmm, I didn't know that a Service Pack 1 was existing for Windows 2008. I believed it was more for Windows 2008 R2. Odd. I...
View ArticleRe: Is there any guidance for working with upgrade licenses?
If they are being sent to your MP_Log folder then they are licenses that DA doesn't have rules for by default. In DTS you can right-click and run your import with exception handling and map your...
View ArticleRe: Customize appearance of Knowledge search results
Thanks Craig. The capabilities of knowledge management will not work on this way, such as knowledge domain category and indexing.We also can't have single view of knowledge search result which contain...
View ArticleRe: Unable to check or click the Active box to trigger email notifications
In object designer under Request Manager | Reminder make sure that the default value of "Is Active" is set to True. This will ensure that all reminders are active when they are created. The next...
View ArticleRe: Action not showing up in Web Access
You will need to enable that permission for the role that requires it. It will be a Problem Management --> Process Related --> Problem and find the Execute, Read and Update permission to True.
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Re: Unable to check or click the Active box to trigger email notifications
Thanks for the response, the value is active (attached below), other messages are getting delivered on "add assignment" for group and individual just not the initial notification (user) under the first...
View ArticleRe: Action not showing up in Web Access
Ah thanks. It turns out the group I was set to as default was not the group I assigned the rights to. It needed to be assigned to both anyway, so all is well now.
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Re: Unable to check or click the Active box to trigger email notifications
If this is only happening on this process then remove the reminders that have this issue, save the process and re-add them back in. It's possible that the old reminder had a value of false on the Is...
View ArticleRe: Calculation to pull out Attachment Document text
I believe this is unsupported for the new multi-attachment feature. One of the reasons several customers here haven't migrated to use this new attachment feature.
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