Ok, so I created a new window just for the updates and now I am at the point where I want to associate the windows in the Process. One thing I can't figure out though is, I want one window for when we open up a problem and another for updating. So currently under Problem Management > Problem I have this Window set as the default Window:
But then I created this window that I want to associate to the Update Problem Action
I already created an action called "Update Problem" before I realized it was not going to work with the window we have. Is there a way to associate this window to the existing action but keep the default window as the first window so that when we create a problem that form comes up?