When creating an Advanced Agent or Self Contained Agent from any of our agent configurations, we are getting the following error:
FCIAddFile() failed(alertrules\selbackup.ruleset.xml): code 1 [Failure opening file to be stored in cabinet]
Add File [alertrules\selbackup.ruleset.xml] failed!
MakeCAB failed
I read all sorts of older posts on this to try to figure out and have come up empty. We tried the following so far:
Creating a new agent from scratch.
Copying an agent configuration.
Using a different location (to eliminate space concerns).
Rebooting core server.
Trying to create agents directly from core server.
Checked permissions where the location of agent is being saved (full control for local LD accounts and admins)
The error does mention alert rules. I tried removing the alerting rulesets that were setup in one of our configurations. This didn't help.
The selbackup.ruleset.xml file mentioned in the error is located at \ldlogon\avclientmac\alertrules on our core. We are not using AV features.
We're running 9.5 SP1 on our core. Any suggestions??