Hi there,
Let me clarify, as I realize that was a bit vague.
- My process exists in the Request module. The collection (CIs on Sites) I want to update in this case exists in a different module than Request, in this case, System. Any Action I make directly on that collection is not visible in Request.
- The Request process I'm working with asks the person making the request to choose a site (physical location) from a dropdown, or to add their own. Sites is a user-defined table (I created it).
- The next step in the process is for the person to add a CI to that site. Sites can have multiple CIs, which can be added over multiple tickets (thus the collection).
- To recap: The site exists in the System module. The CI exists in the Configuration Management module. The Request exists in the Request Module.
- I want to update the collection of CIs on a specific Site while making a Request.
I hope that helps.