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Re: Error Installing 9.5sp1

Hi APetrenko, Could you try to run the SP1 installer with adminitrator privileges via the command line ?It fixed the issue when I encountered the problem with a customer. Regards,Jon

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Re: Adding a dynamic hyperlink to a config item window

Desktop manager is a licensed option so thats worth a  check.  Also it doesn't work in WebDesk with SCCM.  If you use a calculation it would work regardless ,just a thought

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Re: Is it possible to NOT mount optical drives in WinPE?

There is a utility included in WinPE that can be found under x:\ldclient called fixwindows.exe. It will rearrnage your drive letters so that the c drive will actually be the right partition. If you add...

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Windows 7 capture with OSD failing using Imagew v2

Using Landesk 9 sp2. Trying image capture for first time. Have followed the document "How to capture a Windows 7 image with OSD using Imagew.exe v2"Every thing worked until the Image capture screen was...

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Re: Is it possible to to map configuration file data?

Hi Mark, Thanks for reply, but as you know we are not using 64bit linux agent, So i was trying to get these custom data from machine itself using 32 bit agent. Yes i have tried this but it is not...

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Re: Windows 7 capture with OSD failing using Imagew v2

Thanks all that have viewed, but I solved the issue. It was a credentials issue in our new AD.

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Re: Prevent dropdown in a table from duplicating entry

I'm thinking of an inventory that becomes unavailable once used.

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Re: Update a collection in a different module using a process

A few questions in order to try and understand.  When you say 'update a collection in the system module' - collections generally only exist against a process.  Is this the case here?  You might also...

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Re: Show an action based on owner of a Category

Not, but that has never stopped me from having an opinion :-)  Assuming the owner is a group or user attribute on the category object, then I'd write a custom calculated pre-condition that uses the new...

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Created MSI for distribrution but keep getting this error

  Processing package: RightFax Client 9.4 installationMon, 09Dec 2013 12:20:47 3056 3828 File \\<servername>\RightFax_Client_9file://\\<servername>\RightFax_Client_940\40 Product Suite -...

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Re: Update a collection in a different module using a process

Hi there, Let me clarify, as I realize that was a bit vague.  - My process exists in the Request module. The collection (CIs on Sites) I want to update in this case exists in a different module than...

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Re: HKCU registry custom data

Thanks for the info Mark.  I'm not seeing the custom data being deleted though by the scheduled daily scans but a full sync does definitely delete it.  So possibly I can get a rough esitimate of the...

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Re: LDMS Provisioning Task Stops

Thanks for the reply!  I ended up deleting the running provisioning task and running again.  Worked on all 3 this time.  Appreciate the response.

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Re: IE11 No patches available

I know... it worked fine when we did IE9 too. Everything else is setup correctly. I have a ticket open with Landesk and we are working with them trying to find the problem.

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Re: Common Base Agent status Not Loaded

Thank you for your reply! Changing agent status options to "Use DNS" seems to have helped.   Changing Gather Agent Status to Never basically rendered Scheduled Tasks unusable.  Without any indication...

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Re: Request approval groups

I would probably do it as a Role then add the people who would be considered an approving manager and grant the correct permissions.

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Re: Associate configuration item with a customer group

Can anyone help link a CI to the customer group within a process?

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Package Bundles and reboots

Is anyone using package bundles? I am trying to deploy a bundle with 3 packages. The middle package needs to reboot before the final package is installed. I can't seem to make this work. Is anyone else...

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Re: Associate configuration item with a customer group

It will be in the 762 manuals soemwhere, but I used the 74 what's new guide page 20 onwards when I first did this. It talks about users and CIS, but you can apply the same to groups

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Re: LANDesk and Adobe Flash

Frank I think you hit it on the head. Looking in there it shows "Default non MSI Template" as assigned but there are no codes in there. If I assign the "Default TPM Template" it starts returning...

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